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Finding new clients isn’t easy, and if a new client doesn’t quite fit the profile of who you want to work with it can take away from the enjoyment you find in your work. In order to grow your business with minimal headaches and frustration, it’s important to find clients who align well with both…
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Writing a client report is essential for communicating your progress on a project and managing and building positive relationships with clients. What is a Client Report? Client reports help you and your client to measure progress, identify any barriers or issues, and ensure that you are working toward the same goals. Your written client report…
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Independent contractors are more in demand than ever. But being sought after for your expertise is just one side of the coin. You also must deliver quality work that meets or exceeds client expectations. Providing fantastic customer experience is a key component to maintaining a steady stream of work. At its core, customer experience is…
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Client engagement is an important step in building your business. You may be an expert in your field and great at what you do, but you need clients to keep the doors open. Investing in client engagement not only helps increase sales, build your brand, and strengthen your reputation, it also helps you develop a roster of people…
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Finding and keeping clients is a primary part of your job as a small business owner. Networking, communication, and growing an online presence are good baseline strategies, but your business should stand out in a more memorable way. We’ve put together a list of five creative ways you can find, engage with, and keep the…
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Overselling is an easy mistake to make—one that can put your business reputation at risk. As an independent professional, your drive and ambition are what make your business succeed. However, it is possible that the very ambition that helps you achieve your goals can become a detriment. When selling your services to a client, there…
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As an independent, you are out there on the front lines—especially when it comes to dealing with a client. Often there is no buffer between you and the person offering you the opportunity for a project. No manager, no HR, no accounting department—just two parties hashing out the details. Such close quarters can present many…
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Clients keep your independent business afloat. Without enough work from enough clients, you don’t have much of a business. But what about having too many clients? The truth is, you can have too much work from too many clients. When each client has a reasonable expectation that they are your priority, you may quickly find…
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When you work with a big client, there’s the potential for higher-value contracts, name recognition, and steady work. Once you land that coveted contract, client relationship management will become a part of your daily routine. You’ll quickly learn that consistent, thorough, and open communication is the key to project success. By prioritizing communication with clients,…
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Client referrals and recommendations are a great marketing tool for small business owners. Testimonials lend credibility to your company and are especially helpful for prospective clients who may be considering working with you. Testimonials often are the main driver of purchasing decisions. Like it or not, what other people say about your work is an…
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